Duke Sewer Service Videos

Compared to our Competitors – We Do Not Harm the Yard – Our Approach is Minimally Invasive

January 28, 2023

Excellent

Based on 536 reviews

Incredible company and service! Professional, informative, and honest. Highly recommend to anyone requiring plumbing services.

Response from the owner:I’m very glad that we could help get things figured out for you. Thank you for leaving us a review.

Nicole Perala

Absolutely amazing service - will recommend to all of my friends and family! Shelton went above and beyond - he was on time, friendly, efficient and provided exceptional service. Mr. Rooter quoted me almost $600 and advised that the best route was to replace my toilet - Duke Sewer Service was able to solve my issue in 20 minutes and charged me 1/3 of what Mr. Rooter quoted. Again, I cannot say enough about this company - this is what customer service SHOULD look like.

Response from the owner:Thank you for taking the time to leave a Review! And thank you for calling the office with your kind words

Drew Klassen

Super friendly, helpful and knowledgeable

Response from the owner:Hi Drew! Thank you for the five stars

Jessee Cole

Shelton did a great job. Friendly, thorough and quick!

Response from the owner:Much appreciated. Thank you.

Kristian Vogel

Had them do my sewer cleanouts and they're always super easy to deal with!

Response from the owner:Thank you for the review!

Kathleen Woodward

I came home to a sump pump that was no longer working and the sump hole was filling fast.
A quick call to Duke and within minutes, they were picking up a new pump and on there way. It took Matthew about 10 minutes to have the new one operational.
I am most grateful for their efficient, friendly and helpful service.

Response from the owner:Hi Kathleen! Thank you for taking the time to leave us five stars

Steven Sperling

I called Duke's today to get my sewer drain cleaned after a small backup. I was able to get a same day appointment (amazing!) and Matthew was excellent to deal with. He was very professional and left absolutely 0 mess. Highly recommended and I will be using Duke's every year from now on.

Response from the owner:Thanks, Steven !

Smriti KC

I honestly cannot say enough good things about Duke Sewer and the experience I have had with them. Their customer service is truly exceptional.

One of the things I appreciate the most is how easy they are to get in touch with. They are responsive, professional, approachable, and genuinely take the time to listen and understand what you need.

Every interaction I have had with them has left me feeling confident that I am dealing with people who genuinely care about their customers and take pride in the work they do. They are knowledgeable, honest, and incredibly easy to communicate with, which makes the entire process so much less stressful.

They have earned my trust, and I would wholeheartedly recommend them to my friends, family, clients, colleagues, and anyone looking for a company they can rely on. They are genuinely one of those businesses that you are happy to have in your contact list and even happier to recommend to someone else.

Thank you to the entire team for being so wonderful, responsive, professional, and easy to work with. Your customer service does not go unnoticed, and I truly appreciate everything you do. I will absolutely continue to work with you in the future and look forward to sending many more people your way.

Highly, highly recommended! ⭐️⭐️⭐️⭐️⭐️

fred whoever

Had a problem with my floor drain that Roto Rooter couldn't unplug. Duke had it unplugged in no time at all. Shelton was excellent! I will use them again if I have any further sewer issues.

Response from the owner:Thank you for giving us a try Fred. Thank you for the review!

Thomas Goodchild

The tech I had (Tony) was fantastic. He was very punctual, answered all the off the cuff questions I had. Very thorough and polite. I can't recommend enough to others!

Update as I continue to be a customer or Duke Sewer and the tech I had today (Benjamin) was excellent with the service.

Response from the owner:Thomas,
Thank you so much for leaving a review for Tony. Tony gets a bonus whenever people mention his name in a review or call the office to compliment his work.

Bob Wirtz

We had a clogged sewer pipe due to city tree roots. I called Dukes, they promply answered the phone, said they could be here within a couple of hours, arrived as promised and had the clog removed with in less than 1hr. Shelton did a fantastic job, THANK YOU, it's good to see there are still excellent people in the service industry today!!!

Joan C

Great experience with Duke Sewer - Shelton was great. Very efficient and helpful. Highly recommend!

Compared to our Competitors – We Do Not Harm the Yard – Our Approach is Minimally Invasive

Why Get A Sewer Inspection?

Thawing Underground Frozen Water Lines

Thawing Frozen Water Lines