Google Reviews:
Just had Shelton, come out to service a plugged drain line. He was very professional and perficient at his job. He cleaned up after himself. As a result of my experience with Shelton, I would hire Duke again. Terry
May 13, 2025 - Matthew from Duke Sewer Service arrived to put a camera down our sewer to check for roots. Luckily the sewer was clean. He was very efficient, completed the job in a timely manner. There was no clean up that we had to do. Very polite and efficient. I will be calling them again.June 6, 2023 -Will from Duke Sewer Service arrived to put a camera down our sewer and located roots that needed to be cleaned out. He was very efficient, completed the job in a timely manner and explained how far the root problem was and that we could submit the bill to the City of Regina for repayment as the clog was on the city property. When we left there was no clean up that we had to do. He was very polite and efficient - very good workmanship.
Excellent, quick service. Reasonably priced. Shelton was super friendly and very efficient!
Matthew went the extra mile to make sure our pipes were as clear of roots as they possibly could be. Duke always does such a good job and are very prompt. Much appreciated!!
Absolutely incredibly great company. Twice now I have called on these guys and both times they have done exceptional work. They are response, courteous, knowledgeable, professional and respectful. They have amazing technology and wisdom to aid them in their work. Very highly recommended and look forward to using them again the next time I have a problem.
Excellent service , on time and thorough , friendly and informative definitely won’t use anyone else in Regina
Came out right away and fixed drainage issues caused by tree roots!
Can't recommend Duke highly enough! On time, excellent work, great price, everyone there is a pleasure to deal with.
We had a clogged sink with water backing up into the dishwasher. Shelton arrived on time, quickly diagnosed the issue, and was able to effectively unclog the sink. On top of that, he pointed out a possible issue with the dishwasher, explaining that water shouldn't be backing into it due to a backwater valve. Thanks to his attention to detail, I now know I need to have the dishwasher checked as well. Really appreciated his professionalism and thorough work!
Had a clogged drain. Mathew and Sheldon arrived ahead of schedule and were very professional and knowledgeable. Both took great care to not create any mess and cleaned up everything after clearing 40 ft of drain. Thanks so much. Will use again, but hopefully won't have too.
Huge shout out to Jordan who helped us out with removal of roots in our city pipe. He promptly came to the rescue. We will definitely be using Duke Sewer again! Highly recommend
We had what we deemed an emergency with a backed up laundry room drain late in the day before 5pm. Called these guys and you gotta be kidding me they were here within 25 mins. Matthew was the tech and had good candor. I appreciated him explaining everything that was going on with our issue,...easily understood! He had his jr. tech Shelton with him who was also cordial.This was out 1st experience with Duke's and I wouldn't hesitate to call them again for a concern.Thank you!!
Took care of cleaning out my sewer line quickly and without a mess. Very happy with Duke and shout out to Jordan for the help!
Had tree roots plugging drain called Dukes came out same day did a fantastic job quick and very professional service, thank you highly recommend
Mathew and Shelton did very professional work and they explained every detail. It was a great service to have them. We’ll definately use Duke Sewer in the future.Highly recommend.Thank you
I am so thankful for Matt for coming to my rescue on a Sunday afternoon. He arrived when he said and then he fixed my problem in a matter of minutes. Would call them again and highly recommend!!! Greatly appreciated!!!
Matthew came to our house today. He was very pleasant and knowledgeable. Thank you for a job well done.
Very helpful and experienced staff
The guys at Dukes Sewer Service are top notch. We have used Dukes as a sub contractor on many jobs and they have always shown honest and fair pricing. Thank you for all your past and future services.
We had a service man named Matthew. This individual was extremely friendly and very efficient. He showed up earlier than anticipated. The bill was exactly what was quoted. Matthew explained everything that he did and things to be aware of moving forward. I was so impressed by the service! I highly recommend this company and this particular individual!
They answered the call, they came right away, they fixed it fast and it didn't cost a lot. That's all there is....
Good Services and affordable prices
I just wanted to send a shout out here and to pass our outmost thanks, gratitude and appreciation to all of the team at Dukes that were involved with making our sewer replacement happen on a sooner rather than later basis. I know it wasn’t easy to make it happen with all the calls that you have to deal with, but you did. For that we are greatful.Matt, James, Adam, Tony and Bayley were awesome fellows to deal with. They explained the process and completed the task with very minimum destruction of property and cleanup was minimal. We are so glad we went with Dukes. In our eyes your team at Dukes are #1. Keep up the great work. Will definitely refer your business to friends and family. Have a great day and a Merry Xmas. 🎅
Amazing company!!!! Matthew was so kind and fast at cleaning out the sewer! Thank you guys for making a crappy situation into a great experience!
Had an issue on a Sunday and Gage from Dukes was able to come out right away. He fixed us up and was super friendly. Excellent customer service. Highly recommend.
We just had our sewer line checked. Besides the great news that it was in good shape, I was incredibly happy with the technician, Tony, who very clearly went ran down the set up and how each section of pipe was performing. I also really liked the video with his narration showing everything. He was very clear and friendly. A fantastic company that other companies can learn from on how great customer service works!Cheers, thanks team!
Called Friday night at 945pm with an issue, had me booked for 9am Saturday morning. They came ahead of time on Saturday morning, Adam was super professional and easy to talk to and deal with. Even at time and a half the price was super reasonable and have no complaints! Thanks for the great and fast service
aside from the great service, Jordon has very nice hand writing.
Duke Sewer is the best you can get - their communication, service and professionalism are exceptional. Every employee is fantastic, but Gage really helped me out today and gave me a lot of good info. Thank you!!!
On a Friday afternoon, our basement started flooding. I called Duke's and they had someone arrive at my house in 20 minutes. The technician quickly determined that the issue was a City of Regina sewer line problem and contacted the City to report the issue on our behalf. Outstanding service! Thanks everyone!
I had my sewer back up in the evening so called Duke Sewer Service. They told me up front that there would be an overtime charge since it was evening. I was fine with that. It was less than 30 minutes later that he arrived. We chatted for a minute and I mentioned that my brother had just passed away unexpectedly. The tree roots were cut out of my sewer line and when he gave me the invoice, he said he wasn’t charging me overtime because I had enough to handle with my brother passing away. Of course, the tears started. He was so kind! He not only fixed my sewer problem quickly but did my heart good by being so kind. It wasn’t the money, it was the gesture of kindness. He even wrote down the email address for the city so I could get them to reimburse me for the service since it was city tree roots causing the problem. Great service and absolutely top notch people!
Jordan was really helpful and was very quick. I was expecting a couple day time frame and they sent someone out in less than 2 hours I am so grateful they were able to come out and get this done.
Incredibly efficient and quick! Had a backed up sewer looked at and fixed by Jordan within a few hours of calling. I would highly recommend their services!
Quick arrival, could’ve milked me for overtime but didn’t, polite and efficient. Dead honest
We had a sewer backup at 9pm. We were referred to Duke and called right away. Jordan was here by 9:25. Fixed and out the door at 10! Fast and effective service, super friendly, and very helpful in terms of next steps. Duke will be on my speed dial (if that existed anymore!) for ever. Thank you!!
Jordan did a great job and is a fine representative for Dukes. Thanks Jordan.
Great service! Will was so polite and a great tech! He explained everything so well and was very easy to deal with. Would recommend him🙂
Matthew - Truck 11 did a great job at my house... thanks!
Jordan did a great job of cleaning the clog out of my tub and cleaning my sewer line. He also gave me some great advice on another problem that is happening in my home.
Called in the morning and they were here by noon. My tech was phenomenal and in no time had the problem figured out and cleared up! Excellent customer service. Would highly recommend and will be using in the future !
I do a bunch of maintenance on rental properties and these are the guys I call. Very helpful very quick. And they have amazing equipment to get the job done right!
Duke was able to perform a sewer line cleaning and inspection on short notice as part of a home sale inspection. Jordan was professional and thorough, and explained the process and results clearly. I would definitely recommend their services.
We had Duke's out to clear our sewer line of tree roots. Jordan provided excellent service. Polite, punctual, and efficient.
Thanks, Duke Sewer Service!! We were able to have Adam out within an hour, even on a Saturday!. He was super friendly and speedy. Would definitely recommend. Thanks, Adam!
Exceptional - came the same day of the call, on time, quick, really nice person. Would highly recommend!
Dukes was able to schedule in within a day of calling. Jordan arrived on time, did a great job and tidied up when he left. He was friendly and explained everything that he had done. I would highly recommend Dukes sewer service.
Very quick service. Technician was knowledgeable and skilled. Very happy with the service provided.
Thankful that Duke Sewer Service was recommended to us. Had another plumber in for a plugged toilet. Toilet did not flush properly, Dukes came out and had it flushing like is supposed to !!!
Duke’s employee Will was on time, provided guidance, and was a pleasure. He seemed to do a great job. Very pleased. Thanks
I had a wonderful experience with them. The technician that came out ( his name is Gage ) was fast, clean and efficient. He was able to solve the problem quickly and cleanly and gave me some valuable information about my problems. Would definitely recommend.
Duke's sewer are an excellent company. They answer the phone quickly, no matter the time. I have had both Will and Adam do work for me and both were absolutely excellent. Adam in particular explained things to me so that I could understand and was very thorough. Very professional and I would highly recommend them if you are having sewer problems.
I have had Dukes at my home on a few occasions now and every time the service has been top notch! Fast, Friendly and Knowledgeable! Today I had Matthew come and unplug my kitchen sink, and he had us fixed up in no time and was a pleasure to deal with, and not to mention their prices are good too. Save your time on looking for who to get and just call Dukes!
Had a backed up sewer line, called up Dukes, made it out same day and had problem.solved before lunch. Thank you
Dukes has been our go to for over a decade. Always friendly, fast and reliable service. They go out of their way to fix your issues properly. Highly recommended.
Punctuality, QualityHighly recommend...Everything fixed in a very timely manner (even cleaned up after himself) .Thanks to will (technician) and whole Duke team..
Duke did an absolutely amazing job on our sewer! They were knowledgeable, accommodating, and respectful at all points throughout our replacement.
Having Duke Sewer respond so quickly to my first ever toilet issue was the first impression left; having Matthew arrive to deal with the issue offering knowledge, tact and good humour was a lasting impression of this business! 🙌🙏
I had Will & Matthew come out today and unplug my drain. They worked really quickly and informed me that the plug was on the city side. I have had my drain cleaned many times by a different service and not once did they check to see where the plug was coming from and I appreciate that a great deal. They were very nice helpful young men, actually the best technicians I have ever had come out.
Technician Jordan works fast and quiet 🤫 Thank you for your help!
Last night we had a bathtub drain that was plugged. A Duke Sewer serviceman came this morning within an hour of phoning them. He found the drain was unplugged already due to the Draino that was put down the night before finally desolving the block. The service person still ran the snake through as a precaution. They didn't charge us as we always get them to unplug our drains at our properties as they know what they are doing and are very professional. I highly recommend them.
Adam was very awesome to deal with. Super nice and very professional, had us fixed up in less time than expected!
Jordan was great to deal with! Had them out for a late evening emergency call, he had things cleaned up and working again right away.
We had Jordan come by for a sewer line clean and he was great. Quick, clean and very friendly. 10/10 service. Great price. Will definitely book here again!
Matthew and his team have saved our family on more than one occasion. they are incredible, honest and fairly priced and consistent. Choose them every time
I recently had the pleasure of using Dukes sewer line cleaning service, and I couldn’t be more satisfied with the results. The service tech was named - Jordan his expertise and professionalism truly impressed me. He arrived on time, assessed the issue quickly, and efficiently cleaned our sewer line, restoring it to perfect working condition. Jordan’s friendly and courteous demeanor made the entire experience stress-free. I highly recommend Jordan for any sewer line cleaning needs – he’s a true pro!
Can’t say enough good things about the service I received today. My tech was Will - he was early to the appointment , was friendly and professional and was able to get everything fixed in a very timely manner (even cleaned up after himself) . If your in need of a plumber- Dukes are your people . Thanks again to the Dukes team for your hard work and fast service
Thanks Will! Came out quick in an emergency, saved the day
Today Duke’s Sewer service showed up at my house to clear out tree roots and debris that were blocking my line. This was such a positive experience. Totally professional, friendly and no mess . The serviceman, Will, couldn’t have been more helpful. I would recommend this company to anyone . Thank you for great service !LindaThain
I have been a customer of Duke Sewer Service for years. They have always been professional and courteous. I highly recommend them.
Called Duke Sewer Service for a line inspection and they were great. The technician, Gage, was very professional and knowledgeable. He was great at explaining the inspection process and was willing to answer any questions I had. Very happy with the inspection and would gladly utilize Duke again in the future.
Great customer service. Were quick to send out someone to my house and extremely professional and helpful
We had the fellas come out to our new residence ti help us with some plumbing issues. They were right on time max jad great attitudes and very professional. We had an issue come up that required them to leave and come back later. They went the extra mile to help our family and get our plumbing issue fixed in a fast professional matter. I highly recommend Dukesif u wnat fast, courteous, professional service.Kelly Newman.
Needed a sewer line cleared at a rental property, gage showed up in a great mood even though it was Sunday cleared the damaged line best to his ability and thoroughly talked me through the process to fix. Thank you gage, in my past experiences not many guys in a good mood working after hours.
Amazing service. Arrived on time. Allowed me to see the camera and get a view of the sewer line and actually took the time to explain to me the great condition of my sewer line. Then I was able to submit the bill to the city for reimbursement-- thank you!
Very professional and cleaned up perfectly. Would recommend highly.
I had my sewer line replaced and they were very professional. When they were done you wouldn't have even known they were there by how clean everything was. The crew was good to interact with and were very thorough. Thanks Will, James and the rest of the crew!
During the bad storm my basement was flooding. I called Dukes at 9:30pm and they not only answered but gave us the best advice they could to help us slow down the sewage guyesering in our basement. Soo thankful for the help.
I have never left a review before but these guys were so great. Solved the problem that their competitors didn’t. Will definitely be using again.
Great service! Prompt, knowledgable and very friendly . Would highly recommend .
I've been using Dukes for years and we've always very very pleased with the professionalism and gteat work ethics of all the employees especially James and Bayly they're great team and i highly recommend Dukes to everyone that needs services done and of i could give more than 5 stars i would!!A very satisfied customer,Terrrsa & Richard 😊
I had an issue with me sewer on a Saturday morning and Duke sewer sent someone out within the hour. After they found I had roots in my line they explained how the city would reimburse me and showed me how to do it. Great service!
Thankyou Gage, very reliable & professionalism for the services provided. Dukes Sewer Services is the business to call, I am one happy customer.
Toilets were backing up into basement shower. Gabe came and used his root cutter to remove the clog. Amazing service. Money well spent!
Will was friendly and professional and was very thorough. We love using Duke!
cleared tree roots in sewer line, great friendly service! Thank you!
Thank you James from Duke's! We had a very bad issue with tree roots, and he took the time to solve the problem. He was punctual, diligent, and explained thoroughly and in a very friendly manner of what had to be done to solve the problem. He apologized for it taking so long, but in under 2 hours he problem-solved and got things up and running again. Much Appreciated!
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More Customer Reviews:
“Just last week I called another to company to fix my blocked sewer line that arose when I was doing laundry. The washer water wasn’t draining into the line, splashing back up. Supposedly this company cleared the lines and was then was told good to go. Last night I drained the tub and sewage came up the basement drain and spread throughout my basement. I called the company again this morning and got a rude after hours service representative. I decided to then call Duke Sewer Service. They came out within hours and fixed the real problem. The problem was tree roots and not only did the other company not properly clear them, they charged me almost double. It also caused me an added expense of bringing in a company to clean up the sewage. Did I mention I move next week and this has added extra stress nor did I want the new owners to encounter this kind of problem. The other company admitted fault and has refunded my money. I truly want to thank Dylan at Duke Sewer Service for doing what should of been done right the first time around.”
“I’d like to thank you for the great service. The technician (Dillon) was very professional and he cleared our sewer drain on a Saturday. He showed up less than half an hour after our call and solved our sewer problems promptly and got our home functioning again. Thank you Dillon and Duke Sewer Service.”
“I just wanted to write in and comment on my appreciation of excellent service from Duke Sewer Service. In an emergency situation like a sewer backup it was a refreshing change to have something go so well including how quickly we received service. It was comforting to have a representative (Logan) who was calm, pleasant and solved the problem quickly, and then took the time to walk me through the city’s reimbursement program. Top that off with completely reasonable prices and Duke Sewer Service has guaranteed themselves to be my go-to for any future service and I will be recommending them to any family or friends hands down. Highly recommend this company to others!”
“Duke Sewer Service came on Christmas eve when other so called 24 hour companies were not even answering their phone calls.”
“I wanted to owner of Duke Sewer Service to know that the technician they sent to my home to unplug our sewer, was the most pleasant serviceman I have ever had in my home. He was on time, clean and fixed the problem quickly. He even mentioned a rebate that my town would give me if I sent them the Duke Sewer bill. I would not have known about that had your employee had not told me. Thanks again, you have a customer for life. ”
“I had another Regina sewer company over to unplug my drain. They tried to clean it, but then told me it was broken and would cost approximately $2200. to fix/replace it. A friend of mine told me to call Dukes Sewer Service to have them come look at it. Matt unplugged my drain and told me it was not broken. The other sewer company charged me $160. and didn’t fix the problem, Matt from Duke Sewer charged $120. and actually fixed the problem.”
“The best way to describe the guys at Duke Sewer is that they are from the old school of being honest, and doing good, quality work. There are not enough guys around like Matt and Brian. Thanks again guys.”
“I was so glad to have Duke Sewer Service come to my home. It made me feel so good to know there are still honest people like them. The other plumber in Regina charged me $70 and didn’t fix a thing. I appreciated them telling me what was wrong with my sink and didn’t charge me for unnecessary extras.”
“Hello readers, I just wanted to say a few words about Duke’s Sewer service: reliable, on time, efficient, honest, and reasonable rates. I would highly recommend this company to anyone needing help with their sewer line… . I will be recommending Duke’s (Matt) to all of my family and friends. You have our service calls for life Matt. Thanks again for your honesty.”
“After spending hours with a sink snake and getting no where, wasting my entire day off, I called Matt for some advise. He not only provided some, but was able to unclog my drain 25 ft down within 15 minutes! I was able to turn on my dishwasher and we were back on track. A year later, the drains are running great!”
“A co-worker recommended Dukes Sewer to me. They came on time. I was impressed with how clean they were compared to other sewer companies that have been in my home. I will use them again.”
“AWESOME!! I used them when my sewer line was plugged. They came quickly, and cost less than I expected. I referred them to a co-worker and that was the only time someone has called me to thank me for the referral; my co-worker was so impressed with the cleanliness and professionalism of Duke Sewer employees that she called me to thank me for recommending them.”