Called Duke Sewer Service for a line inspection and they were great. The technician, Gage, was very professional and knowledgeable. He was great at explaining the inspection process and was willing to answer any questions I had. Very happy with the inspection and would gladly utilize Duke again in the future.
Great customer service. Were quick to send out someone to my house and extremely professional and helpful
We had the fellas come out to our new residence ti help us with some plumbing issues. They were right on time max jad great attitudes and very professional. We had an issue come up that required them to leave and come back later. They went the extra mile to help our family and get our plumbing issue fixed in a fast professional matter. I highly recommend Dukesif u wnat fast, courteous, professional service.Kelly Newman.
Needed a sewer line cleared at a rental property, gage showed up in a great mood even though it was Sunday cleared the damaged line best to his ability and thoroughly talked me through the process to fix. Thank you gage, in my past experiences not many guys in a good mood working after hours.
Amazing service. Arrived on time. Allowed me to see the camera and get a view of the sewer line and actually took the time to explain to me the great condition of my sewer line. Then I was able to submit the bill to the city for reimbursement-- thank you!
Very professional and cleaned up perfectly. Would recommend highly.
I had my sewer line replaced and they were very professional. When they were done you wouldn't have even known they were there by how clean everything was. The crew was good to interact with and were very thorough. Thanks Will, James and the rest of the crew!
During the bad storm my basement was flooding. I called Dukes at 9:30pm and they not only answered but gave us the best advice they could to help us slow down the sewage guyesering in our basement. Soo thankful for the help.
Will from Duke Sewer Service arrived to put a camera down our sewer and located roots that needed to be cleaned out. He was very efficient, completed the job in a timely manner and explained how far the root problem was and that we could submit the bill to the City of Regina for repayment as the clog was on the city property. When we left there was no clean up that we had to do. He was very polite and efficient - very good workmanship.
I have never left a review before but these guys were so great. Solved the problem that their competitors didn’t. Will definitely be using again.
Great service! Prompt, knowledgable and very friendly . Would highly recommend .
I've been using Dukes for years and we've always very very pleased with the professionalism and gteat work ethics of all the employees especially James and Bayly they're great team and i highly recommend Dukes to everyone that needs services done and of i could give more than 5 stars i would!!A very satisfied customer,Terrrsa & Richard 😊
I had an issue with me sewer on a Saturday morning and Duke sewer sent someone out within the hour. After they found I had roots in my line they explained how the city would reimburse me and showed me how to do it. Great service!
Thankyou Gage, very reliable & professionalism for the services provided. Dukes Sewer Services is the business to call, I am one happy customer.
Toilets were backing up into basement shower. Gabe came and used his root cutter to remove the clog. Amazing service. Money well spent!
Will was friendly and professional and was very thorough. We love using Duke!
cleared tree roots in sewer line, great friendly service! Thank you!
Thank you James from Duke's! We had a very bad issue with tree roots, and he took the time to solve the problem. He was punctual, diligent, and explained thoroughly and in a very friendly manner of what had to be done to solve the problem. He apologized for it taking so long, but in under 2 hours he problem-solved and got things up and running again. Much Appreciated!
Fast response time, good service and fair rates. Fixed all our issues
Always very responsive and a great company to deal with!
Gage was very friendly and professional. He narrated the entire process and explained everything in great detail. A+.
Most impressed with the service extended to me by Will the representative. Very professional and a nice guy to boot. Highly recommend Duke plumbing. 👌
I would highly recommend this company. Thought I needed tree roots cleared from a main drain, turns out clog was below the house. Problem was found and clog cleared.Overall experience was excellent!!!Friendly knowledgeable service✅Diagnostics✅Explanation of diagnostics✅Workmanship✅Cleaned up workspace✅Reasonable rates✅I would rate 10 stars if I could.
406 Smith st Regina. Thank you Duke Sewer Service for replaced my sewer line. Hard work and great jobs.
Just had Jordan from Duke Sewer Service out. Jordan provided expert friendly service and answered all my questions. Great service, thanks!
Called and they arrived within 30 minutes. Service technician - Adam. Quickly diagnosed issues. Walked us through everything as he was going along. Took extreme care to minimize any mess, and cleaned up the work areas very well. Took the time to explain the bill, as well as recommendations for future maintenance ideas. Extremely professional, full value. Will only ever use Duke’s in the future!
I have used Duke Sewer Services for years. They have always done a great job. Over the years Duke has replaced my sewer line, installed a sump pump, and cleaned my sewer, sink and basin lines. I highly recommend them. Always on time and professional. Great company, Great employees!
Awesome and quick service. Arrive in 30 mins after calling. Had a clogged sewer line, a big thanks to Will and Gage did an awesome job, very helpful and explained every detail on the issue. Gage also gave some advice and recommendations that sound really helpful. Highly recommended!!!
James and Adam are the best! We love their friendly demeanor. Thank you so much for coming to our aide. Our puppies are missing you guys already. Definitely recommend Duke's Plumbing
Gage came in to do the work. He was swift. Suggested what needs to be done, corrected the issue and left the place clean. Thank you.
Right from the get go, Dukes was professional, honest, and very accommodating. Gage was the gentlemen who came into our house and fixed our plugged kitchen sink. Gage was also "pet friendly" and truly enjoyed our dog...this is an awesome feeling as all of our pets are an extension of us and our home. Gage was very thorough in his work and cleaned everything up afterwards. If our family dog Chica approves...then we approve. Thank you again Gage. (DeLee Lozinski - Regina, SK)
This is the second time we have had the pleasure of being serviced by James. He is knowledgeable and very professional. Definately my first number to call with sewer issues. Service was great!
Duke is amazing! Gage was super helpful and explained our issue very well. Totally recommend.
Very courteous and efficient
Had a clogged tub and toilet and they showed up hour later and all good to go. 😀
Always reliable and responsive. I have hired them multiple times over the years to clean our sewer line. I will continue to use their services.
Fabulous service, phoned Dukes this evening after we realized that we had a blocked sewer line. They arrived at our house in less then one hour and they had the job done in about 45 minutes. Gage was polite, very professional, and did an excellent job. I highly recommend calling Dukes Sewer service.
Very happy with the services provided. Such professionalism to the trade. Thumbs up. Will definitely use them again.
Needed someone to go check out some water back up at my rental. They were able to send someone same day and ended up coming earlier than originally said. Affordable and efficient. Will definitely be using them again in the future!
I found myself in need of emergency sewer repair and I called Duke's right away. They arrived within an hour, treated me with respect and compassion, and most importantly they solved the problem quickly and within my budget. James and Will from Duke Sewer Service were amazing! I haven't had service this good since.... the last time I called Duke's. It is seriously the only choice for anyone in YQR. Highly Recommend this company and especially these two employees.
If Duke isn’t the first company you think of for sewer line issues, it should be. They are quick, professional and do an great job. They make sure if there is any mess they made, it’s cleaned up. I’ve needed their service at two different locations both in semi emergency situations and can not recommend them enough!
Big thanks to Gage for coming out on a Sunday night. Had a sewer backup we caught before it made a big mess. Gage was polite, professional and a great job done. Explained everything in detail and made sure to ask and answer any questions. Will be calling Duke Sewer Service if needed in the future.
Had sewer clogged with roots on city side of sewer. Adam came in timely manner. Was professional. Gave good info and was pleasant to speak with. Was on a Saturday only company that could give reliable estimate of time to attend my problem. Many thanks to Adam and Duke’s support staff.
Very good experience using duke!! They were easy to get a hold of and able and willing to do the work right away. Adam is the man he showed up right on time and was very professional and knowledgeable in this industry. Work was performed efficiently, quick and tidy. Would definitely recommend duke to family and friends and will be using them again, Thanks Adam!
We recently had our shingles replaced. Soon afterwards, our sewer system plugged up tight and caused significant water and sewer damage to our basement. Tony and Gage arrived very promptly with a camera and cutter. To everyone’s surprise, they pulled out a 4 foot roll of roof tarp. I don’t know how to post a photo in this review but I posted one on their websiteI highly recommend this company for any of your sewer service needs. Such great staff and professional service at very reasonable rates. We are so grateful that Tony and Gage were able to rectify our situation so efficiently.
Fast, friendly and helpful.
I had a clogged sewer line and Gage arrived within a couple of hours my my call and spent 1.5 hours finding and cleaning out the clog. He was excellent at explaining the problem and very personable and professional. Highly recommend, especially if you haven't had to deal with this problem before, as Gage was very helpful in explaining what was going on.
I had a clogged up sewer line this morning and this awesome dude Adam came on time with professionalism and did an amazing job without leaving any mess and dirt.I surely recommend Duke Sewer Service specially Adam.Great job!!!
Fast, prompt service always a go to call for any sewage clogs!!!
Omgosh!! I am so thankful for this company . Many thanks to Jordan, unclothed my toilet, what I thought was a toy or bottle cap .. turned out to be my keys!. Thank you again, fast and reliable and friendly service!👌👏👏👏👏👏
We had the pleasure to be served by James and Jordan. James arrived on time, and he was very professional. He assessed the damaged, told us how to proceed, and took care of everything immediately. He also provided some good advice to prevent this from happening again, and he gave us good solutions to save money. He took the time needed to answer our questions as well. On top of that, James and Jordan were very respectful. It was 100% hazel free. I highly recommend them for this job.
I have used dukes for ALL of my issues. Great service, awesome staff. Thanks James.
Gage from Duke Sewer was extremely thorough with his work and provided me a fantastic explanation of the state of my pipes and recommended how to resolve. Extremely satisfied and would recommend to anyone!
Just had our sewer line clearedof roots. Very happy with the service and thank you to Gage. He was very professional and knowledgeable. Also pricing was great!
Had an issue on a Saturday and called Duke's and they were very helpful. Adam came out to the house and was very professional and informative. Answered all our questions and went above and beyond.
Gage came out and cleaned my sewer line of any roots and debris. Also did a full inspection in a timely and professional manner. Great service
I recently took possession of a new home and on my first night we encountered a sewer bsckup. I called Duke Sewer and was sent out Gage the following morning who arrived earlier than expected, which was much aopreciated!. He was friendly and as a new home owner, explained everything I would need to know regarding my sewer/plumbing. The gentleman that answered the phone there was empathetic towards my situation and went the extra mile for me. Thanks to all of you! I have saved the number in my phone and will only be using Dukes going forward
When I phoned the company they offered thorough and good information. Gage came out the next morning and was extremely helpful and very thorough. Looking forward to working with them. I called them because I noticed neighbours had had them and were very happy with the services done.
10/10 recommend Dukes sewer to all of my clients!We were able to get a last minute appt in with Gage today. He was so friendly, professional and explained every detail in full.Thank you for the great service!
I've now used Duke a few times over the last 2 years at my properties and they have been great every time! Professional and quality work, reasonable price (cheaper than the previous companies I've used and better work/clean up!) and follow up as needed with options to address the issues to prevent future problems. They'll have all my business going forward!
Gage was awesome, showed up ahead of schedule on a Sunday & wasted no time. Clean, quick & professional. Highly recommend Duke for your sewer issues.
Adam was very professional. We had a worship concert at out church and had plugged toilets.Adam arrived early of ecpected arrival time. Adam got drains opened quickly. Very professional. Highly recommend Duke Sewer Service for any issues.
Knowledgeable and courteous from the initial quote to install. Tony, Nat and Adam were professional and friendly and provided helpful information on the issue and maintenance going forward. They protected the house during the job, kept the site tidy, left everything clean and were welcoming to my kids who snuck in to watch them work 🙂 Quote was accurate and the job was done well.
Extremely great to deal with. We had to get a sewer inspection done last minute and they were able to help right away. Very professional and well mannered to speak with! Would definitely use them again for any of our needs that they will be able to help with!
Thank you to Tony from Duke sewer who took some extra time to answer a bunch of question for us while doing our sewer inspection.
Jordan was awesome. Will definitely use this company again.
Omg this was by far the BEST sewer company we have ever used. By far the most knowledgeable professional and very customer service oriented. I must say I am absolutely amazed at the depth of service in searching out the issues we had with our sewer line. I would give 10 or even 100 starts that's how well the handled my sewer issue and how excellent Adam explained everything. Kudos to Adam and Braeden!!!
Adam was very professional and did a great job cleaning the tree roots from our sewer line. I appreciate how he took the time to explain what was happening and provided great recommendations. Thanks again, Adam!
This review comes from a very satisfied tenant of a rental-property (not the owner of the affected property):After experiencing a sewer blockage which was causing water to accumulate in the basement of the property, our Property Management co. dispatched Duke Sewer Service. Matt, from Duke, telephoned me very promptly after I initiated the dispatch, and arranged to have a service-person attend within 2-hours of the discovery and reporting of the problem. Unfortunately, the service-person scheduled at that time was experiencing injury, resulting in Matt rescheduling for first-thing the next morning. Shortly after ending the conversation with Matt - not more than 10 minutes passed - Matt telephoned anew to ask if it would be alright for him to dispatch an alternate service-person for the originally set appointment. Of course this was a very pleasant surprise, and as promised, the alternate service-person arrived on time (I think he was even a few minutes earlier than expected, actually), completed the necessary services quickly, cleanly, and as quietly as the work allowed for. Gage (the service-person) was exceptionally friendly, talented and experienced, and notably professional.I hope no one has emergencies which require Duke Sewer Service, but if you do have need of professional, effective and efficient plumbing services, especially sewer-related, Duke showed me what top-shelf quality service looks like, and set my standards to a new high, and I have every confidence that your expectations will be exceeded too.... I nearly neglected to indicate that this all occurred outside of normal-business-hours/after-hours! (the icing, as it were)
Gage was extremely helpful and knowledgeable. Great help for a first time home buyer. 10/10 service and fair price.
Have had 2 great interactions with Duke’s in the past 2 weeks. First, had water coming up out of our main drain. It was after hours but someone was at our house quickly to resolve issue. Today, had the same issue (on a stat holiday). Gage was at our house and had the issue resolved VERY quickly and explained that there was more of a blockage further onto the city’s property and offered advice and answered any questions we had. Would definitely recommend!
These people are awesome. I've used them for cleaning my sewer line and had them come out to check on a back flow. Before the end of the day I had already heard back from the city with plans to come repair the broken city line. I appreciate their prompt service and how quickly they got the ball rolling for me. Great staff!
Gage called if he can come earlier which was great. Explained the condition of the sewer very well and very friendly. Thank you.
We had a blockage in the main pipe and needed some urgent help. Gage came within 30 minutes and was able to quickly and professionally get the job done in an hour. He was thorough and friendly, and he explained to us exactly what was wrong.I would recommend Duke Sewer Service to anyone and I would like to specifically thank Gage for his great work.
Jordan did a great job of cleaning out our drain. With two dogs and two girls, there’s always lots of hair in there. He was quick and efficient
I came home to a foul smell from the basement. There was a backup in the sewer so I called Duke Sewer and Jordan was out to our place within the hour. Rapid and Professional Service!! Can’t recommend them enough.
We recently had them come out and do annual maintenance on our sewer line. Great work and they were very knowledgeable.
I will never call anyone else. Thank you Gage and Braeden.
Great company! They were able to come the same day to clear the tree roots causing our sewer backup. Also did an inspection while they were here to show us that our pipes need repair. On top of that, I was able to get an appraisal done the same day! Exceptional service! Thanks again!
I can't thank Gage with Duke Sewer Service enough! Yesterday, February 21st (Family Day) our sewer backed up into the house, causing major stress and panic to our family. From the time I placed the call to the time the job was complete, was only an hour. Gage was extremely professional and diligent and you can tell he takes great pride in his work! He kept us Informed all times throughout the process as there were lots of tree roots blocking our pipes, and he even went above and beyond by contacting the city to repair their portion of the sewer lines. We will definitely be using Duke Sewer Service for all of our needs in the future. Thanks again Gage! You alleviated an extremely stressful situation in no time!
More Customer Reviews:
“Just last week I called another to company to fix my blocked sewer line that arose when I was doing laundry. The washer water wasn’t draining into the line, splashing back up. Supposedly this company cleared the lines and was then was told good to go. Last night I drained the tub and sewage came up the basement drain and spread throughout my basement. I called the company again this morning and got a rude after hours service representative. I decided to then call Duke Sewer Service. They came out within hours and fixed the real problem. The problem was tree roots and not only did the other company not properly clear them, they charged me almost double. It also caused me an added expense of bringing in a company to clean up the sewage. Did I mention I move next week and this has added extra stress nor did I want the new owners to encounter this kind of problem. The other company admitted fault and has refunded my money. I truly want to thank Dylan at Duke Sewer Service for doing what should of been done right the first time around.”
“I’d like to thank you for the great service. The technician (Dillon) was very professional and he cleared our sewer drain on a Saturday. He showed up less than half an hour after our call and solved our sewer problems promptly and got our home functioning again. Thank you Dillon and Duke Sewer Service.”
“I just wanted to write in and comment on my appreciation of excellent service from Duke Sewer Service. In an emergency situation like a sewer backup it was a refreshing change to have something go so well including how quickly we received service. It was comforting to have a representative (Logan) who was calm, pleasant and solved the problem quickly, and then took the time to walk me through the city’s reimbursement program. Top that off with completely reasonable prices and Duke Sewer Service has guaranteed themselves to be my go-to for any future service and I will be recommending them to any family or friends hands down. Highly recommend this company to others!”
“Duke Sewer Service came on Christmas eve when other so called 24 hour companies were not even answering their phone calls.”
“I wanted to owner of Duke Sewer Service to know that the technician they sent to my home to unplug our sewer, was the most pleasant serviceman I have ever had in my home. He was on time, clean and fixed the problem quickly. He even mentioned a rebate that my town would give me if I sent them the Duke Sewer bill. I would not have known about that had your employee had not told me. Thanks again, you have a customer for life. ”
“I had another Regina sewer company over to unplug my drain. They tried to clean it, but then told me it was broken and would cost approximately $2200. to fix/replace it. A friend of mine told me to call Dukes Sewer Service to have them come look at it. Matt unplugged my drain and told me it was not broken. The other sewer company charged me $160. and didn’t fix the problem, Matt from Duke Sewer charged $120. and actually fixed the problem.”
“The best way to describe the guys at Duke Sewer is that they are from the old school of being honest, and doing good, quality work. There are not enough guys around like Matt and Brian. Thanks again guys.”
“I was so glad to have Duke Sewer Service come to my home. It made me feel so good to know there are still honest people like them. The other plumber in Regina charged me $70 and didn’t fix a thing. I appreciated them telling me what was wrong with my sink and didn’t charge me for unnecessary extras.”
“Hello readers, I just wanted to say a few words about Duke’s Sewer service: reliable, on time, efficient, honest, and reasonable rates. I would highly recommend this company to anyone needing help with their sewer line… . I will be recommending Duke’s (Matt) to all of my family and friends. You have our service calls for life Matt. Thanks again for your honesty.”
“After spending hours with a sink snake and getting no where, wasting my entire day off, I called Matt for some advise. He not only provided some, but was able to unclog my drain 25 ft down within 15 minutes! I was able to turn on my dishwasher and we were back on track. A year later, the drains are running great!”
“A co-worker recommended Dukes Sewer to me. They came on time. I was impressed with how clean they were compared to other sewer companies that have been in my home. I will use them again.”
“AWESOME!! I used them when my sewer line was plugged. They came quickly, and cost less than I expected. I referred them to a co-worker and that was the only time someone has called me to thank me for the referral; my co-worker was so impressed with the cleanliness and professionalism of Duke Sewer employees that she called me to thank me for recommending them.”