Excellent service. Adam was friendly, very professional and explained in detail what the problem was and how he remedied the issue. I highly recommend this company and wouldn’t hesitate to call on them again, if required.
20:34 06 Mar 21
Had a drain that was slow and called on a Saturday. Adam from Duke sewer was able to come out in a couple hours and had it all flowing in about an hour. Adam was very friendly and professional and explained what was happening and how he had to fix it. I highly recommend using them for any sewer issues that you have. I will be calling them again for future cleanings. Great service!
19:13 06 Mar 21
They came highly recommended by several residents in the Rosemont area. I worked with James and the experience was fantastic, I couldn't be happier. They diagnosed and fixed my problem and provided me the advice I needed to help prevent future issues.
19:00 04 Mar 21
I had to call Duke's to come or for a back up that I had. Tony is the man that came out and was very helpful, very polite, patient listened too my story. Helped me above and beyond the call of his duty. I highly recommend Duke's for all you're sewer needs.Had to call Duke's for another issue this time it was Gage who came out and he was very helpful and took care of all our issues. This is a great company highly recommend these people for you're drain needs.
23:37 02 Mar 21
James was on time and was respected COVID guidelines. He was friendly and courteous. He completed the work in a timely manner and explained the work to me as he went along. I will continue to call Duke's for any future work that needs done and will ALWAYS recommend both Duke's and James as well!
21:51 01 Mar 21
Matt was friendly, knowledgeable and fixed my clogged drain. Would recommend!
22:20 27 Feb 21
We had a sewer back up in our home due to some tree roots so we called Duke Sewer Service for the second time (they came out last year to clear the line for us). Both times we had excellent service however this call was with James and he went above and beyond. He was friendly, professional and great with our 5 year old son who of course had a ton of questions for him. James did a great job and not only that, he provided amazing service. We will continue to use them from now on and would HIGHLY RECOMMEND them!
16:03 26 Feb 21
James was at the house early and had the issue fixed promptly. Very courteous and explained the issue. I will be using dukes again for any future needs.
18:56 25 Feb 21
Adam did a terrific job! He was punctual, thorough and knowledgeable with the sewer line inspection. He was also very personable and helpful in explaining the the results of the inspection and options to consider.
Kelley Jo Burke
06:17 13 Feb 21
James from Dukes came out to help us with a sewer backup. We asked about masking, explaining that we had someone in the house who was immune-suppressed. James was incredibly thorough and kind about social distancing, wearing gloves and double masking. He did an excellent job. He was prompt, he was courteous I can't say enough good things about the service we got.
21:11 30 Jan 21
Adam came out of town on a Saturday as my sewer was backing up. He was very professional and timely. He was very thorough at explaining the problem and had it fixed in a very timely manner. I totally recommend Dukes Sewer Service. Thank you!
13:52 27 Jan 21
Adam came to fix our plugged sewer line. Excellent customer service, professional, quick, knowledgeable and very clean.I will be recommending to my family and friends.
23:15 30 Dec 20
Great communication and service from the crew at Duke! I had them install a sump basin in my basement and they did an outstanding job. 10/10 would recommend.
18:29 24 Dec 20
Thank you Duke Sewer and James for coming out to help us today. Your quick response and reliability are appreciated!
01:39 18 Dec 20
Duke’s was recommended by our neighbour who works at Regina Plumbing. James called back promptly for our after hours call and asked if it was okay if he could come earlier than the initial time we were told. He was very professional, knowledgeable and friendly. Definitely recommend Duke’s and we will be using them again!
00:23 17 Dec 20
These guys are great. They just completed the replacement of the last of my old cast iron sewer pipe. Through a tough job they maintained good humour, professionalism, and went above and beyond. I will recommend them to anyone.
12:57 15 Dec 20
They were always great when I was still renting.And they're still great now that I own a house.Friendly, professional and knowledgable.
02:59 11 Dec 20
Always have received excellent service from Dukes, and this time was no exception. Called in a pinch after hours, as sewer was backing up. Was told someone would come within an hour, James called me 5 minutes later and was on his way. He worked hard and made sure the job was done right and also gave some good recommendations so I could avoid similar fate in the future. Will definitely continue to use Dukes for all sewer needs.
19:03 04 Dec 20
James and Logan were awesome to deal with, very friendly and very knowledgeable. They arrived right on time and provided us with great quality service. I have used Duke on several occasions and they have always been very reliable with great service! I would highly recommend to others.
23:16 14 Nov 20
They were very professional and got the job done in an efficient manner. They were ahead of schedule and called if I'd like them to come sooner, which I really appreciate.Completely satisfied with their service.
19:08 26 Oct 20
Matthew from Duke Sewer Services was great to work with for my sewer needs today! Arrived on time and didn’t even end up charging me when it turns out that it was a non issue. He was also able to come over to see me ASAP which was nice. Would definitely recommend to anyone
02:51 25 Oct 20
Fast reliable service. Polite and quick have never had a problem with Duke.
17:05 24 Oct 20
Matt and Logan did some work for my Dad and he was very impressed.The boys came when they were called and they did the job right.Everyone was professional from the first phone call to the final bill.Thanks Matt and Logan for you great work.
15:30 21 Oct 20
I've used Dukes Sewer Service on several occasions and have nothing but good things to say. In my experience, the employees are all very professional and knowledgeable, they are on time and their prices are very reasonable. I'd recommend them every time. Best in the city, hands down.
03:06 18 Oct 20
Bought a new house and discovered the kitchen sink wasn’t draining properly. Duke dispatched Adam who was able to not only clear the issue promptly and professionally but also took the time to educate us on exactly what he was doing and why. Would definitely use Duke again and would recommend to all family and friends.
19:17 08 Oct 20
Adam was great. Professional, knowledgeable. Went above and beyond. And thanks for showing up in a mask.
Luke The Fluke
22:46 13 Sep 20
I've used Duke sewer several times in the past as we own an old home with old pipes. In my mind, honesty, professionalism and accountability is above all else in business. Duke sewer conducts themselves with these qualities and as young homeowners we appreciate this. I wouldn't ever turn anywhere else for sewer service and repair. Happy to have this team in our community. I'd like to add that Logan serviced our home today and prompted this review.
13:51 28 Aug 20
Tony from duke sewer did a awesome job cleaning out tree roots from our sewer. He cleaned up his work area and was very informative and professional. I will be using duke for all my sewer cleaning. Thank you
18:51 26 Aug 20
A huge THANK YOU to Tony & James from Duke Sewer Service. Had them come out to clean out my sewer line (darn city trees). They were very knowledgeable & professional, and I would definitely recommend them to anyone!
03:21 21 Aug 20
Used them for a sewer line inspection at my new house. James and Tony were great ! Very informative, on time and great customer service. I would recommend this company to anyone looking for sewer services. Top notch ! Thanks agian James and Tony.
21:42 14 Aug 20
Adam was very professional and knowledgeable. The initial problem that I thought was the issue turned out not to be and he was still helping me troubleshoot to determine that actual issue that I needed a plumber.
23:38 29 Jul 20
21:42 15 Jul 20
Worked with Tony, who was prompt to arrive, polite, informative, and quick to complete the work. Highly recommend!!
15:21 12 Jul 20
Had another plumber recommend Dukes and I'm certainly glad they did. Tony from Duke's quickly figured out the problem was misdiagnosed, and went about fixing it in no time. Wish I would have called them in the first place! Can't recommend Duke Sewer Service enough.
00:25 09 Jul 20
Excellent company to deal with. They squeezed us in last minute for a leaky plumbing issue and offered reasonable prices. Logan was very knowledgeable, efficient and friendly. Will deal with them again and definately recommend to others!
19:19 06 Jul 20
Nat showed up to rescued me today after my son shoved his toy in my toilet. He showed up early, was super friendly and knowledgeable and fixed my problem quickly. It ended up being way cheaper than I thought it was going to be. Thanks again!
18:34 03 Jul 20
Quick response time. The service provided by Nat was great! Very friendly and efficient. The price is very reasonable. Definitely recommend!
21:25 30 Jun 20
My sewer was clogged and my friend recommended dukes. So glad that he did. I had Tony clean my sewer and he did a great job, everything was clean and works great 😁 I will use them again
21:50 28 Jun 20
I had Duke Sewer Service over to my house to assess a leak in my basement drain. Service was prompt and professional. Wouldn't hesitate to have them out for the next job.
19:30 16 Jun 20
My sewer backed up, called Duke (recommendation) at 945 on a Monday night. Matt said they were booked up in the morning but would have Adam over between 12-1230 the next day. Adam showed up shortly before noon! He was thorough, well spoken and answered all my questions (there were a few). Adam was awesome!Its evident that Duke Sewer Service not only does quality work, but focuses on customer service as well. I wish you guys nothing but the best! I will certainly recommend you guys and be a repeat customer (hopefully not too soon though) in the future.Thank you!
22:33 15 Jun 20
Did a great job of cleaning up city tree roots kept the house and carpets clean. Tony was very polite and whent above and beyond to satisfy thank you
18:32 01 Jun 20
Very impressed with Duke Sewer Service and will recommend them hands down! We needed our sewer lines cleaned out as part of routine property maintenance and they offered friendly and professional interaction from the time of the phone booking right through to the service in our home.Tony arrived early, was very friendly, professional and CLEAN! We have had previous companies out in the past who were messy, wore boots in the house, and didn't use drop cloths. That was not the case with today's service! Thank you for your great, respectful and wonderfully priced service!
14:25 26 May 20
I'd give 10 stars if I could! They were extremely professional, went out of their way to save as much of my yard as possible and thoroughly explained each step they were doing to keep me in the loop!When burying the pipe up to my crawlspace, they even insulated the pipe as to further prevent freezing and potential future problems.Duke Sewer is incredible. If I ever move and have a problem again, they are who I will be calling!
Sewer backed up this morning, called Duke, they had a worker at my house within a few hours. Tony went above and beyond to explain my situation at the same time as getting the job done efficiently & effectively in a reasonable amount of time. Thanks again Tony and Duke’s.
Thanks to Duke Sewer Service today. Employees are excellent. Tony worked quickly and efficiently to resolve the issues. He even clean up after himself which is rare in today’s trade services. Good job guys!
Used this company several years ago in my starter house in an old neighborhood. Back when it was just a one-man operation. Owner was amazing and found out we lived only a few blocks away from each other. Personable. Priced well. Glad to see this company has grown!
We had Duke come out to clean a blocked drain. Super-fast service, affordable, and Service Tech Tony was great! He explained what he was doing, chatted with me the entire time, and left everything clean and tidy. I highly recommend Duke!
Called Duke to thaw my frozen water line. Their response time was great ( actually they showed up early). Knowledgeable, friendly and reasonable rates. I had another issue shortly after they left and they returned right away and helped me out. Over and above great customer service
We live just out of town. Matt has come out as soon as possible. Not only does he go above and beyond on site but offers great advice regarding regular preventative maintenance. This guy is my first call for home or business.
So happy we called these guys this time! They were friendly, helpful,had great information and suggestions for us, and cost us half what the other company cost us. We will definitely use Duke for our sewer maintenance again.
Fantastic service! They came, fixed the problem and were cleaned up and done in an hour. Fixed the problem when I had plumbers in that couldn’t. They put cameras down to make sure the problem was truly fixed! Call the experts first!
Just wanted to say thank u so very much for coming today. The young man that came today was very polite and did a great job. And doing this under warranty was a great surprise to me Can't thank u enough and I will continue to use your company and will recommend to all my friends.
I've had Dukes come to my place a few times for different reasons. To put in a new sewer line and install a back flow. I am extremely impressed by the service, pricing, cleanliness, and down to earth people that work there. Matt, Logan, and Dylan are great! They are always on time and extremely personable. I won't ever call anyone else if I have issues in the future!
Logan arrived on time, got the job done quickly, double-checked that it was done properly, and left the area tidy when he was done! He was able to answer my questions and advise me about how often we should have the line cleared in the future. I also appreciated that I was told the cost for the job up front and there wasn't any hidden expense after-the-fact!
Jacob and Matt of Duke's Sewer Service replaced my main sewer line under my basement floor today and did an awesome job despite the unique challenges my newly plumbed basement bathroom presented, all without having to undo what I had previously completed!Saved me 2 days of jackhammering, hauling concrete out, mixing and pouring concrete!
Today we had Duke Sewer Service install a mainline fullport backflow valve along with a sump basin and pump. Matt and Logan did a great job! They did a real clean and professional looking installation. They showed up on time, left the work area clean and came in right on quote even though we added a little to the scope of work we were quoted. We're very pleased with the service and would recommend them to anyone needing the same type of thing.
I am so grateful for Duke's coming out to solve my plumbing problem!!! As a new homeowner I was terrified to realize that I was having water coming up through a crack in my basement. My home inspector suggested that I get my pipes cleaned out, as there could be a blockage causing this problem. A well known plumbing company in Regina (which I will not name) came out to clear my pipes, though they did not do a satisfactory job so I had to get them to come back a second time to clear out the roots they missed. After their second visit I was still getting water in my basement due to the obstruction in the pipe. I was so frustrated!!! My home inspector suggested Dukes to help solve my problem, and I'm sure glad I did. Matt was quick, friendly and effective. No more water in my basement! I can't thank you enough for helping me solve a problem which this other plumbing company couldn't. I will definitely call you back with all future plumbing needs!!!
Thank you Dylan for coming to clean our sewer line when we needed it done ASAP. Your friendly, fast and knowledgeable service is much appreciated! You were even nice to my annoying little dog who was barking at you. Next time I have any problems I will definately be calling Duke Sewer Service!
As others have said, Dylan is awesome! Great guy, provides good service while doing an ugly job. This is the second time we have had to use Duke's and they have always been on time, friendly and professional. I would highly recommend them!
Fantastic service! Dylan was professional and did an excellent job! He was also early, let alone on time! Friendly, funny, but mainly very informative! Great job! I will definitely be using Duke again!!!!
I had an issue with my sewer line being clogged. Dylan came by and did a fantastic job. He was on time, professional and fun guy to talk with. He took his time to show me the condition of my line as he put the camera through after cleaning the line. He did his work extremely efficiently and very well. Even cleaned up the area he was working in. I will not hesitate in calling Duke Sewer again and hope that Dylan is the one taking the call.
Unfortunately had to have these guys to my house today, however I was really impressed with the dude Dylan that came. He was super personable and funny. He did some quick work and was in and out. Had a tough one for him but he got a little creative and got the job done. Thanks guys! I'll call you for a cleaning and inspection next fall.
Matt just finished up my service. Beyond pleased with the professional service from booking to paying the bill. Anyone needing drain cleaning or sewer service will receive a huge recommendation to use Duke Sewer Service, Inc. from here on out. Quick and efficient. I will not be using anyone else in Regina for my sewer and drain needs.
Duke Sewer replaced my sewer line from my house to the city main in 2012. They came when they said they would, did a terrific job, and didn't try to surprise me with extra fees or charges when they were done.
“Just last week I called another to company to fix my blocked sewer line that arose when I was doing laundry. The washer water wasn’t draining into the line, splashing back up. Supposedly this company cleared the lines and was then was told good to go. Last night I drained the tub and sewage came up the basement drain and spread throughout my basement. I called the company again this morning and got a rude after hours service representative. I decided to then call Duke Sewer Service. They came out within hours and fixed the real problem. The problem was tree roots and not only did the other company not properly clear them, they charged me almost double. It also caused me an added expense of bringing in a company to clean up the sewage. Did I mention I move next week and this has added extra stress nor did I want the new owners to encounter this kind of problem. The other company admitted fault and has refunded my money. I truly want to thank Dylan at Duke Sewer Service for doing what should of been done right the first time around.”
“I’d like to thank you for the great service. The technician (Dillon) was very professional and he cleared our sewer drain on a Saturday. He showed up less than half an hour after our call and solved our sewer problems promptly and got our home functioning again. Thank you Dillon and Duke Sewer Service.”
“I just wanted to write in and comment on my appreciation of excellent service from Duke Sewer Service. In an emergency situation like a sewer backup it was a refreshing change to have something go so well including how quickly we received service. It was comforting to have a representative (Logan) who was calm, pleasant and solved the problem quickly, and then took the time to walk me through the city’s reimbursement program. Top that off with completely reasonable prices and Duke Sewer Service has guaranteed themselves to be my go-to for any future service and I will be recommending them to any family or friends hands down. Highly recommend this company to others!”
“Duke Sewer Service came on Christmas eve when other so called 24 hour companies were not even answering their phone calls.”
“I wanted to owner of Duke Sewer Service to know that the technician they sent to my home to unplug our sewer, was the most pleasant serviceman I have ever had in my home. He was on time, clean and fixed the problem quickly. He even mentioned a rebate that my town would give me if I sent them the Duke Sewer bill. I would not have known about that had your employee had not told me. Thanks again, you have a customer for life. ”
“I had another Regina sewer company over to unplug my drain. They tried to clean it, but then told me it was broken and would cost approximately $2200. to fix/replace it. A friend of mine told me to call Dukes Sewer Service to have them come look at it. Matt unplugged my drain and told me it was not broken. The other sewer company charged me $160. and didn’t fix the problem, Matt from Duke Sewer charged $120. and actually fixed the problem.”
“The best way to describe the guys at Duke Sewer is that they are from the old school of being honest, and doing good, quality work. There are not enough guys around like Matt and Brian. Thanks again guys.”
“I was so glad to have Duke Sewer Service come to my home. It made me feel so good to know there are still honest people like them. The other plumber in Regina charged me $70 and didn’t fix a thing. I appreciated them telling me what was wrong with my sink and didn’t charge me for unnecessary extras.”
“Hello readers, I just wanted to say a few words about Duke’s Sewer service: reliable, on time, efficient, honest, and reasonable rates. I would highly recommend this company to anyone needing help with their sewer line… . I will be recommending Duke’s (Matt) to all of my family and friends. You have our service calls for life Matt. Thanks again for your honesty.”
“After spending hours with a sink snake and getting no where, wasting my entire day off, I called Matt for some advise. He not only provided some, but was able to unclog my drain 25 ft down within 15 minutes! I was able to turn on my dishwasher and we were back on track. A year later, the drains are running great!”
“A co-worker recommended Dukes Sewer to me. They came on time. I was impressed with how clean they were compared to other sewer companies that have been in my home. I will use them again.”
“AWESOME!! I used them when my sewer line was plugged. They came quickly, and cost less than I expected. I referred them to a co-worker and that was the only time someone has called me to thank me for the referral; my co-worker was so impressed with the cleanliness and professionalism of Duke Sewer employees that she called me to thank me for recommending them.”