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Thawing underground frozen water lines

Thawing Underground Frozen Water Lines

One method of thawing underground frozen water lines. Duke Sewer Service Inc. 306-585-3853 1601 St John St Regina, SK S4P 1R6 Business Hours: General Services: Monday to Friday, from 8:00 AM to 5:00 PM. During our general service hours, we welcome all inquiries, appointments, bill payments, and other service setups. We are here to assist you with comprehensive support for … Read More

Duke Sewer Service

4.9

Based on 465 reviews

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Terry Bachinski

03:41 16 May 25

Just had Shelton, come out to service a plugged drain line. He was very professional and perficient at his job. He cleaned up after himself. As a result of my experience with Shelton, I would hire Duke again. Terry

Sherry and Darren Hanley

15:52 13 May 25

May 13, 2025 - Matthew from Duke Sewer Service arrived to put a camera down our sewer to check for roots. Luckily the sewer was clean. He was very efficient, completed the job in a timely manner. There was no clean up that we had to do. Very polite and efficient. I will be calling them again.June 6, 2023 -Will from Duke Sewer Service arrived to put a camera down our sewer and located roots that needed to be cleaned out. He was very efficient, completed the job in a timely manner and explained how far the root problem was and that we could submit the bill to the City of Regina for repayment as the clog was on the city property. When we left there was no clean up that we had to do. He was very polite and efficient - very good workmanship.

Betty Findlay

23:49 01 May 25

Excellent, quick service. Reasonably priced. Shelton was super friendly and very efficient!

Joelle Salter

22:19 01 May 25

Matthew went the extra mile to make sure our pipes were as clear of roots as they possibly could be. Duke always does such a good job and are very prompt. Much appreciated!!

Jay Son

17:00 30 Apr 25

Absolutely incredibly great company. Twice now I have called on these guys and both times they have done exceptional work. They are response, courteous, knowledgeable, professional and respectful. They have amazing technology and wisdom to aid them in their work. Very highly recommended and look forward to using them again the next time I have a problem.

Cory Selinger

20:23 29 Apr 25

Excellent service , on time and thorough , friendly and informative definitely won’t use anyone else in Regina

morgan hillbom

14:43 26 Apr 25

Came out right away and fixed drainage issues caused by tree roots!

Tyler Foth

15:44 25 Apr 25

Can't recommend Duke highly enough! On time, excellent work, great price, everyone there is a pleasure to deal with.

Rolando Marquez

17:02 24 Apr 25

We had a clogged sink with water backing up into the dishwasher. Shelton arrived on time, quickly diagnosed the issue, and was able to effectively unclog the sink. On top of that, he pointed out a possible issue with the dishwasher, explaining that water shouldn't be backing into it due to a backwater valve. Thanks to his attention to detail, I now know I need to have the dishwasher checked as well. Really appreciated his professionalism and thorough work!

Darlene Putz

21:51 21 Apr 25

Had a clogged drain. Mathew and Sheldon arrived ahead of schedule and were very professional and knowledgeable. Both took great care to not create any mess and cleaned up everything after clearing 40 ft of drain. Thanks so much. Will use again, but hopefully won't have too.

Christina H

03:06 10 Apr 25

Huge shout out to Jordan who helped us out with removal of roots in our city pipe. He promptly came to the rescue. We will definitely be using Duke Sewer again! Highly recommend

Nicole Humeny

00:52 26 Mar 25

We had what we deemed an emergency with a backed up laundry room drain late in the day before 5pm. Called these guys and you gotta be kidding me they were here within 25 mins. Matthew was the tech and had good candor. I appreciated him explaining everything that was going on with our issue,...easily understood! He had his jr. tech Shelton with him who was also cordial.This was out 1st experience with Duke's and I wouldn't hesitate to call them again for a concern.Thank you!!

Tim Assie

18:02 24 Mar 25

Took care of cleaning out my sewer line quickly and without a mess. Very happy with Duke and shout out to Jordan for the help!

Vivian Basaraba

13:51 18 Mar 25

Had tree roots plugging drain called Dukes came out same day did a fantastic job quick and very professional service, thank you highly recommend

Nikki John

17:19 14 Mar 25

Mathew and Shelton did very professional work and they explained every detail. It was a great service to have them. We’ll definately use Duke Sewer in the future.Highly recommend.Thank you

Allyson McDonald

21:21 23 Feb 25

I am so thankful for Matt for coming to my rescue on a Sunday afternoon. He arrived when he said and then he fixed my problem in a matter of minutes. Would call them again and highly recommend!!! Greatly appreciated!!!

J-mie Kong

02:21 21 Feb 25

Matthew came to our house today. He was very pleasant and knowledgeable. Thank you for a job well done.

Jaspreet Cheema

22:09 12 Feb 25

Very helpful and experienced staff

Josh Sinkewicz

16:42 12 Feb 25

The guys at Dukes Sewer Service are top notch. We have used Dukes as a sub contractor on many jobs and they have always shown honest and fair pricing. Thank you for all your past and future services.

Lana Steiner

00:46 07 Feb 25

We had a service man named Matthew. This individual was extremely friendly and very efficient. He showed up earlier than anticipated. The bill was exactly what was quoted. Matthew explained everything that he did and things to be aware of moving forward. I was so impressed by the service! I highly recommend this company and this particular individual!

mike crumly

02:12 28 Jan 25

They answered the call, they came right away, they fixed it fast and it didn't cost a lot. That's all there is....

hoang lam nguyen

02:38 18 Dec 24

Good Services and affordable prices

Roger Selinger

14:35 17 Dec 24

I just wanted to send a shout out here and to pass our outmost thanks, gratitude and appreciation to all of the team at Dukes that were involved with making our sewer replacement happen on a sooner rather than later basis. I know it wasn’t easy to make it happen with all the calls that you have to deal with, but you did. For that we are greatful.Matt, James, Adam, Tony and Bayley were awesome fellows to deal with. They explained the process and completed the task with very minimum destruction of property and cleanup was minimal. We are so glad we went with Dukes. In our eyes your team at Dukes are #1. Keep up the great work. Will definitely refer your business to friends and family. Have a great day and a Merry Xmas. 🎅

Murray Lutzer

15:46 16 Dec 24

Amazing company!!!! Matthew was so kind and fast at cleaning out the sewer! Thank you guys for making a crappy situation into a great experience!

Jeffrey Allan

17:46 25 Nov 24

Had an issue on a Sunday and Gage from Dukes was able to come out right away. He fixed us up and was super friendly. Excellent customer service. Highly recommend.

Chris Grey

19:29 05 Nov 24

We just had our sewer line checked. Besides the great news that it was in good shape, I was incredibly happy with the technician, Tony, who very clearly went ran down the set up and how each section of pipe was performing. I also really liked the video with his narration showing everything. He was very clear and friendly. A fantastic company that other companies can learn from on how great customer service works!Cheers, thanks team!

mike rakochy

16:10 26 Oct 24

Called Friday night at 945pm with an issue, had me booked for 9am Saturday morning. They came ahead of time on Saturday morning, Adam was super professional and easy to talk to and deal with. Even at time and a half the price was super reasonable and have no complaints! Thanks for the great and fast service

Semblances

21:33 16 Oct 24

aside from the great service, Jordon has very nice hand writing.

Cierra Teal

19:26 16 Oct 24

Duke Sewer is the best you can get - their communication, service and professionalism are exceptional. Every employee is fantastic, but Gage really helped me out today and gave me a lot of good info. Thank you!!!

Tanya Anderson

20:48 09 Oct 24

On a Friday afternoon, our basement started flooding. I called Duke's and they had someone arrive at my house in 20 minutes. The technician quickly determined that the issue was a City of Regina sewer line problem and contacted the City to report the issue on our behalf. Outstanding service! Thanks everyone!

Val Schalme

04:11 09 Oct 24

I had my sewer back up in the evening so called Duke Sewer Service. They told me up front that there would be an overtime charge since it was evening. I was fine with that. It was less than 30 minutes later that he arrived. We chatted for a minute and I mentioned that my brother had just passed away unexpectedly. The tree roots were cut out of my sewer line and when he gave me the invoice, he said he wasn’t charging me overtime because I had enough to handle with my brother passing away. Of course, the tears started. He was so kind! He not only fixed my sewer problem quickly but did my heart good by being so kind. It wasn’t the money, it was the gesture of kindness. He even wrote down the email address for the city so I could get them to reimburse me for the service since it was city tree roots causing the problem. Great service and absolutely top notch people!

William

18:52 01 Oct 24

Jordan was really helpful and was very quick. I was expecting a couple day time frame and they sent someone out in less than 2 hours I am so grateful they were able to come out and get this done.

Olivia Ellard

21:47 27 Sep 24

Incredibly efficient and quick! Had a backed up sewer looked at and fixed by Jordan within a few hours of calling. I would highly recommend their services!

Josh Parkman

18:25 13 Sep 24

Super quick.

Justin Ryan

23:49 06 Sep 24

Quick arrival, could’ve milked me for overtime but didn’t, polite and efficient. Dead honest

Professor Truszkowski

13:43 30 Aug 24

We had a sewer backup at 9pm. We were referred to Duke and called right away. Jordan was here by 9:25. Fixed and out the door at 10! Fast and effective service, super friendly, and very helpful in terms of next steps. Duke will be on my speed dial (if that existed anymore!) for ever. Thank you!!

Ferlin McChesney

22:10 29 Aug 24

Jordan did a great job and is a fine representative for Dukes. Thanks Jordan.

Tina Schmidt

00:38 24 Aug 24

Great service! Will was so polite and a great tech! He explained everything so well and was very easy to deal with. Would recommend him🙂

Monty Read

09:54 03 Aug 24

Matthew - Truck 11 did a great job at my house... thanks!

Mary Brooks

19:00 26 Jul 24

Jordan did a great job of cleaning the clog out of my tub and cleaning my sewer line. He also gave me some great advice on another problem that is happening in my home.

Chris Graessli

19:23 22 Jul 24

Called in the morning and they were here by noon. My tech was phenomenal and in no time had the problem figured out and cleared up! Excellent customer service. Would highly recommend and will be using in the future !

Matthew Scott

23:37 19 Jun 24

I do a bunch of maintenance on rental properties and these are the guys I call. Very helpful very quick. And they have amazing equipment to get the job done right!

Dean Klimchuk

23:21 03 Jun 24

Duke was able to perform a sewer line cleaning and inspection on short notice as part of a home sale inspection. Jordan was professional and thorough, and explained the process and results clearly. I would definitely recommend their services.

Marilyn Lillies

22:29 23 May 24

We had Duke's out to clear our sewer line of tree roots. Jordan provided excellent service. Polite, punctual, and efficient.

Angelica G

20:19 11 May 24

Thanks, Duke Sewer Service!! We were able to have Adam out within an hour, even on a Saturday!. He was super friendly and speedy. Would definitely recommend. Thanks, Adam!

Roberta Wallace

17:31 10 May 24

Exceptional - came the same day of the call, on time, quick, really nice person. Would highly recommend!

Reagan

16:15 04 Apr 24

Dukes was able to schedule in within a day of calling. Jordan arrived on time, did a great job and tidied up when he left. He was friendly and explained everything that he had done. I would highly recommend Dukes sewer service.

Ben Willoughby

18:36 02 Apr 24

Very quick service. Technician was knowledgeable and skilled. Very happy with the service provided.

Yvonne Estey

12:44 17 Mar 24

Thankful that Duke Sewer Service was recommended to us. Had another plumber in for a plugged toilet. Toilet did not flush properly, Dukes came out and had it flushing like is supposed to !!!

Rt Betz

19:37 06 Mar 24

Duke’s employee Will was on time, provided guidance, and was a pleasure. He seemed to do a great job. Very pleased. Thanks

John Terry

22:11 04 Mar 24

I had a wonderful experience with them. The technician that came out ( his name is Gage ) was fast, clean and efficient. He was able to solve the problem quickly and cleanly and gave me some valuable information about my problems. Would definitely recommend.

Brenda Babey

23:44 02 Mar 24

Duke's sewer are an excellent company. They answer the phone quickly, no matter the time. I have had both Will and Adam do work for me and both were absolutely excellent. Adam in particular explained things to me so that I could understand and was very thorough. Very professional and I would highly recommend them if you are having sewer problems.

Chad Hildred

19:15 26 Feb 24

I have had Dukes at my home on a few occasions now and every time the service has been top notch! Fast, Friendly and Knowledgeable! Today I had Matthew come and unplug my kitchen sink, and he had us fixed up in no time and was a pleasure to deal with, and not to mention their prices are good too. Save your time on looking for who to get and just call Dukes!

Dunkirc Yarding

14:03 22 Feb 24

Had a backed up sewer line, called up Dukes, made it out same day and had problem.solved before lunch. Thank you

Wes Awesome

17:01 14 Feb 24

Dukes has been our go to for over a decade. Always friendly, fast and reliable service. They go out of their way to fix your issues properly. Highly recommended.

Arun Ex plorez

18:29 08 Feb 24

Punctuality, QualityHighly recommend...Everything fixed in a very timely manner (even cleaned up after himself) .Thanks to will (technician) and whole Duke team..

Kayleigh Szanto

22:46 05 Feb 24

Duke did an absolutely amazing job on our sewer! They were knowledgeable, accommodating, and respectful at all points throughout our replacement.

Rhonda Gallinger

15:34 24 Jan 24

Having Duke Sewer respond so quickly to my first ever toilet issue was the first impression left; having Matthew arrive to deal with the issue offering knowledge, tact and good humour was a lasting impression of this business! 🙌🙏

Rita Bennett

16:25 21 Dec 23

I had Will & Matthew come out today and unplug my drain. They worked really quickly and informed me that the plug was on the city side. I have had my drain cleaned many times by a different service and not once did they check to see where the plug was coming from and I appreciate that a great deal. They were very nice helpful young men, actually the best technicians I have ever had come out.

cprettyshield

15:52 13 Dec 23

Technician Jordan works fast and quiet 🤫 Thank you for your help!

Cheryl Luther

15:52 22 Nov 23

Last night we had a bathtub drain that was plugged. A Duke Sewer serviceman came this morning within an hour of phoning them. He found the drain was unplugged already due to the Draino that was put down the night before finally desolving the block. The service person still ran the snake through as a precaution. They didn't charge us as we always get them to unplug our drains at our properties as they know what they are doing and are very professional. I highly recommend them.

Wade McFadden

18:11 18 Nov 23

Adam was very awesome to deal with. Super nice and very professional, had us fixed up in less time than expected!

Evan Selinger

03:37 10 Nov 23

Jordan was great to deal with! Had them out for a late evening emergency call, he had things cleaned up and working again right away.

Brandon Giroux

00:21 09 Nov 23

We had Jordan come by for a sewer line clean and he was great. Quick, clean and very friendly. 10/10 service. Great price. Will definitely book here again!

Cassandra Haynes

18:36 04 Nov 23

Matthew and his team have saved our family on more than one occasion. they are incredible, honest and fairly priced and consistent. Choose them every time

Jordan Goodwin

22:34 02 Nov 23

I recently had the pleasure of using Dukes sewer line cleaning service, and I couldn’t be more satisfied with the results. The service tech was named - Jordan his expertise and professionalism truly impressed me. He arrived on time, assessed the issue quickly, and efficiently cleaned our sewer line, restoring it to perfect working condition. Jordan’s friendly and courteous demeanor made the entire experience stress-free. I highly recommend Jordan for any sewer line cleaning needs – he’s a true pro!

katiie leibel

17:53 23 Oct 23

Can’t say enough good things about the service I received today. My tech was Will - he was early to the appointment , was friendly and professional and was able to get everything fixed in a very timely manner (even cleaned up after himself) . If your in need of a plumber- Dukes are your people . Thanks again to the Dukes team for your hard work and fast service

Brayden Swain

02:13 30 Sep 23

Thanks Will! Came out quick in an emergency, saved the day

Linda Thain

19:56 27 Sep 23

Today Duke’s Sewer service showed up at my house to clear out tree roots and debris that were blocking my line. This was such a positive experience. Totally professional, friendly and no mess . The serviceman, Will, couldn’t have been more helpful. I would recommend this company to anyone . Thank you for great service !LindaThain

Colin Jensen

19:04 25 Sep 23

I have been a customer of Duke Sewer Service for years. They have always been professional and courteous. I highly recommend them.

nortino66

18:02 12 Sep 23

Excellent.

Katrina H

00:39 13 Aug 23

Called Duke Sewer Service for a line inspection and they were great. The technician, Gage, was very professional and knowledgeable. He was great at explaining the inspection process and was willing to answer any questions I had. Very happy with the inspection and would gladly utilize Duke again in the future.

O DB

20:02 03 Aug 23

Great customer service. Were quick to send out someone to my house and extremely professional and helpful

kelly newman

19:50 28 Jul 23

We had the fellas come out to our new residence ti help us with some plumbing issues. They were right on time max jad great attitudes and very professional. We had an issue come up that required them to leave and come back later. They went the extra mile to help our family and get our plumbing issue fixed in a fast professional matter. I highly recommend Dukesif u wnat fast, courteous, professional service.Kelly Newman.

Dion Bircher (Dion)

18:59 25 Jul 23

Needed a sewer line cleared at a rental property, gage showed up in a great mood even though it was Sunday cleared the damaged line best to his ability and thoroughly talked me through the process to fix. Thank you gage, in my past experiences not many guys in a good mood working after hours.

Tanner Charlton

18:28 12 Jul 23

Amazing service. Arrived on time. Allowed me to see the camera and get a view of the sewer line and actually took the time to explain to me the great condition of my sewer line. Then I was able to submit the bill to the city for reimbursement-- thank you!

Joshua Gudmundson

21:59 03 Jul 23

Very professional and cleaned up perfectly. Would recommend highly.

James Robertson

20:20 29 Jun 23

I had my sewer line replaced and they were very professional. When they were done you wouldn't have even known they were there by how clean everything was. The crew was good to interact with and were very thorough. Thanks Will, James and the rest of the crew!

Chanelle Strutt

23:34 17 Jun 23

During the bad storm my basement was flooding. I called Dukes at 9:30pm and they not only answered but gave us the best advice they could to help us slow down the sewage guyesering in our basement. Soo thankful for the help.

Deanna Counsell

02:19 01 Jun 23

I have never left a review before but these guys were so great. Solved the problem that their competitors didn’t. Will definitely be using again.

Amanda Bray

18:50 05 May 23

Great service! Prompt, knowledgable and very friendly . Would highly recommend .

Richard Klein

19:45 01 May 23

I've been using Dukes for years and we've always very very pleased with the professionalism and gteat work ethics of all the employees especially James and Bayly they're great team and i highly recommend Dukes to everyone that needs services done and of i could give more than 5 stars i would!!A very satisfied customer,Terrrsa & Richard 😊

Tyler Sushelniski

13:51 30 Apr 23

I had an issue with me sewer on a Saturday morning and Duke sewer sent someone out within the hour. After they found I had roots in my line they explained how the city would reimburse me and showed me how to do it. Great service!

Maxine Jacques

19:04 26 Apr 23

Thankyou Gage, very reliable & professionalism for the services provided. Dukes Sewer Services is the business to call, I am one happy customer.

Jeff Walker

17:26 23 Apr 23

Toilets were backing up into basement shower. Gabe came and used his root cutter to remove the clog. Amazing service. Money well spent!

Katelin Sperling

22:27 13 Apr 23

Will was friendly and professional and was very thorough. We love using Duke!

Chris M

21:41 10 Apr 23

cleared tree roots in sewer line, great friendly service! Thank you!

Kelly Morrell

19:48 29 Mar 23

Thank you James from Duke's! We had a very bad issue with tree roots, and he took the time to solve the problem. He was punctual, diligent, and explained thoroughly and in a very friendly manner of what had to be done to solve the problem. He apologized for it taking so long, but in under 2 hours he problem-solved and got things up and running again. Much Appreciated!

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