Tag Archive

Sewer Repair

What Protection Does a Backflow Valve Provide?

Backflow valves – the most misunderstood product in plumbing! What protection does a backflow valve provide? What does it not protect against? If you are a homeowner, you NEED to watch this video Notes: 1) this video depicts drainage system for the city of Regina. Other municipalities may not be constructed in the same manner. Consult with local experts. 2) … Read More

How to clean and maintain a closed-style backflow valve

Duke Sewer shows you how to clean and maintain a closed-style backflow valve.

Duke Sewer Service

4.9

Based on 443 reviews

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Jeffrey Allan

17:46 25 Nov 24

Had an issue on a Sunday and Gage from Dukes was able to come out right away. He fixed us up and was super friendly. Excellent customer service. Highly recommend.

Chris Grey

19:29 05 Nov 24

We just had our sewer line checked. Besides the great news that it was in good shape, I was incredibly happy with the technician, Tony, who very clearly went ran down the set up and how each section of pipe was performing. I also really liked the video with his narration showing everything. He was very clear and friendly. A fantastic company that other companies can learn from on how great customer service works!Cheers, thanks team!

mike rakochy

16:10 26 Oct 24

Called Friday night at 945pm with an issue, had me booked for 9am Saturday morning. They came ahead of time on Saturday morning, Adam was super professional and easy to talk to and deal with. Even at time and a half the price was super reasonable and have no complaints! Thanks for the great and fast service

Semblances

21:33 16 Oct 24

aside from the great service, Jordon has very nice hand writing.

Cierra Teal

19:26 16 Oct 24

Duke Sewer is the best you can get - their communication, service and professionalism are exceptional. Every employee is fantastic, but Gage really helped me out today and gave me a lot of good info. Thank you!!!

Tanya Anderson

20:48 09 Oct 24

On a Friday afternoon, our basement started flooding. I called Duke's and they had someone arrive at my house in 20 minutes. The technician quickly determined that the issue was a City of Regina sewer line problem and contacted the City to report the issue on our behalf. Outstanding service! Thanks everyone!

Val Schalme

04:11 09 Oct 24

I had my sewer back up in the evening so called Duke Sewer Service. They told me up front that there would be an overtime charge since it was evening. I was fine with that. It was less than 30 minutes later that he arrived. We chatted for a minute and I mentioned that my brother had just passed away unexpectedly. The tree roots were cut out of my sewer line and when he gave me the invoice, he said he wasn’t charging me overtime because I had enough to handle with my brother passing away. Of course, the tears started. He was so kind! He not only fixed my sewer problem quickly but did my heart good by being so kind. It wasn’t the money, it was the gesture of kindness. He even wrote down the email address for the city so I could get them to reimburse me for the service since it was city tree roots causing the problem. Great service and absolutely top notch people!

William

18:52 01 Oct 24

Jordan was really helpful and was very quick. I was expecting a couple day time frame and they sent someone out in less than 2 hours I am so grateful they were able to come out and get this done.

Olivia Ellard

21:47 27 Sep 24

Incredibly efficient and quick! Had a backed up sewer looked at and fixed by Jordan within a few hours of calling. I would highly recommend their services!

Josh Parkman

18:25 13 Sep 24

Super quick.

Justin Ryan

23:49 06 Sep 24

Quick arrival, could’ve milked me for overtime but didn’t, polite and efficient. Dead honest

Professor Truszkowski

13:43 30 Aug 24

We had a sewer backup at 9pm. We were referred to Duke and called right away. Jordan was here by 9:25. Fixed and out the door at 10! Fast and effective service, super friendly, and very helpful in terms of next steps. Duke will be on my speed dial (if that existed anymore!) for ever. Thank you!!

Ferlin McChesney

22:10 29 Aug 24

Jordan did a great job and is a fine representative for Dukes. Thanks Jordan.

Tina Schmidt

00:38 24 Aug 24

Great service! Will was so polite and a great tech! He explained everything so well and was very easy to deal with. Would recommend him🙂

Monty Read

09:54 03 Aug 24

Matthew - Truck 11 did a great job at my house... thanks!

Mary Brooks

19:00 26 Jul 24

Jordan did a great job of cleaning the clog out of my tub and cleaning my sewer line. He also gave me some great advice on another problem that is happening in my home.

Chris Graessli

19:23 22 Jul 24

Called in the morning and they were here by noon. My tech was phenomenal and in no time had the problem figured out and cleared up! Excellent customer service. Would highly recommend and will be using in the future !

Matthew Scott

23:37 19 Jun 24

I do a bunch of maintenance on rental properties and these are the guys I call. Very helpful very quick. And they have amazing equipment to get the job done right!

Dean Klimchuk

23:21 03 Jun 24

Duke was able to perform a sewer line cleaning and inspection on short notice as part of a home sale inspection. Jordan was professional and thorough, and explained the process and results clearly. I would definitely recommend their services.

Marilyn Lillies

22:29 23 May 24

We had Duke's out to clear our sewer line of tree roots. Jordan provided excellent service. Polite, punctual, and efficient.

Angelica G

20:19 11 May 24

Thanks, Duke Sewer Service!! We were able to have Adam out within an hour, even on a Saturday!. He was super friendly and speedy. Would definitely recommend. Thanks, Adam!

Roberta Wallace

17:31 10 May 24

Exceptional - came the same day of the call, on time, quick, really nice person. Would highly recommend!

Reagan

16:15 04 Apr 24

Dukes was able to schedule in within a day of calling. Jordan arrived on time, did a great job and tidied up when he left. He was friendly and explained everything that he had done. I would highly recommend Dukes sewer service.

Ben Willoughby

18:36 02 Apr 24

Very quick service. Technician was knowledgeable and skilled. Very happy with the service provided.

Yvonne Estey

12:44 17 Mar 24

Thankful that Duke Sewer Service was recommended to us. Had another plumber in for a plugged toilet. Toilet did not flush properly, Dukes came out and had it flushing like is supposed to !!!

Rt Betz

19:37 06 Mar 24

Duke’s employee Will was on time, provided guidance, and was a pleasure. He seemed to do a great job. Very pleased. Thanks

John Terry

22:11 04 Mar 24

I had a wonderful experience with them. The technician that came out ( his name is Gage ) was fast, clean and efficient. He was able to solve the problem quickly and cleanly and gave me some valuable information about my problems. Would definitely recommend.

Brenda Babey

23:44 02 Mar 24

Duke's sewer are an excellent company. They answer the phone quickly, no matter the time. I have had both Will and Adam do work for me and both were absolutely excellent. Adam in particular explained things to me so that I could understand and was very thorough. Very professional and I would highly recommend them if you are having sewer problems.

Chad Hildred

19:15 26 Feb 24

I have had Dukes at my home on a few occasions now and every time the service has been top notch! Fast, Friendly and Knowledgeable! Today I had Matthew come and unplug my kitchen sink, and he had us fixed up in no time and was a pleasure to deal with, and not to mention their prices are good too. Save your time on looking for who to get and just call Dukes!

Dunkirc Yarding

14:03 22 Feb 24

Had a backed up sewer line, called up Dukes, made it out same day and had problem.solved before lunch. Thank you

Wes Awesome

17:01 14 Feb 24

Dukes has been our go to for over a decade. Always friendly, fast and reliable service. They go out of their way to fix your issues properly. Highly recommended.

Arun Ex plorez

18:29 08 Feb 24

Punctuality, QualityHighly recommend...Everything fixed in a very timely manner (even cleaned up after himself) .Thanks to will (technician) and whole Duke team..

Kayleigh Szanto

22:46 05 Feb 24

Duke did an absolutely amazing job on our sewer! They were knowledgeable, accommodating, and respectful at all points throughout our replacement.

Rhonda Gallinger

15:34 24 Jan 24

Having Duke Sewer respond so quickly to my first ever toilet issue was the first impression left; having Matthew arrive to deal with the issue offering knowledge, tact and good humour was a lasting impression of this business! 🙌🙏

Rita Bennett

16:25 21 Dec 23

I had Will & Matthew come out today and unplug my drain. They worked really quickly and informed me that the plug was on the city side. I have had my drain cleaned many times by a different service and not once did they check to see where the plug was coming from and I appreciate that a great deal. They were very nice helpful young men, actually the best technicians I have ever had come out.

cprettyshield

15:52 13 Dec 23

Technician Jordan works fast and quiet 🤫 Thank you for your help!

Cheryl Luther

15:52 22 Nov 23

Last night we had a bathtub drain that was plugged. A Duke Sewer serviceman came this morning within an hour of phoning them. He found the drain was unplugged already due to the Draino that was put down the night before finally desolving the block. The service person still ran the snake through as a precaution. They didn't charge us as we always get them to unplug our drains at our properties as they know what they are doing and are very professional. I highly recommend them.

Wade McFadden

18:11 18 Nov 23

Adam was very awesome to deal with. Super nice and very professional, had us fixed up in less time than expected!

Evan Selinger

03:37 10 Nov 23

Jordan was great to deal with! Had them out for a late evening emergency call, he had things cleaned up and working again right away.

Brandon Giroux

00:21 09 Nov 23

We had Jordan come by for a sewer line clean and he was great. Quick, clean and very friendly. 10/10 service. Great price. Will definitely book here again!

Cassandra Haynes

18:36 04 Nov 23

Matthew and his team have saved our family on more than one occasion. they are incredible, honest and fairly priced and consistent. Choose them every time

Jordan Goodwin

22:34 02 Nov 23

I recently had the pleasure of using Dukes sewer line cleaning service, and I couldn’t be more satisfied with the results. The service tech was named - Jordan his expertise and professionalism truly impressed me. He arrived on time, assessed the issue quickly, and efficiently cleaned our sewer line, restoring it to perfect working condition. Jordan’s friendly and courteous demeanor made the entire experience stress-free. I highly recommend Jordan for any sewer line cleaning needs – he’s a true pro!

katiie leibel

17:53 23 Oct 23

Can’t say enough good things about the service I received today. My tech was Will - he was early to the appointment , was friendly and professional and was able to get everything fixed in a very timely manner (even cleaned up after himself) . If your in need of a plumber- Dukes are your people . Thanks again to the Dukes team for your hard work and fast service

Brayden Swain

02:13 30 Sep 23

Thanks Will! Came out quick in an emergency, saved the day

Linda Thain

19:56 27 Sep 23

Today Duke’s Sewer service showed up at my house to clear out tree roots and debris that were blocking my line. This was such a positive experience. Totally professional, friendly and no mess . The serviceman, Will, couldn’t have been more helpful. I would recommend this company to anyone . Thank you for great service !LindaThain

Colin Jensen

19:04 25 Sep 23

I have been a customer of Duke Sewer Service for years. They have always been professional and courteous. I highly recommend them.

nortino66

18:02 12 Sep 23

Excellent.

Katrina H

00:39 13 Aug 23

Called Duke Sewer Service for a line inspection and they were great. The technician, Gage, was very professional and knowledgeable. He was great at explaining the inspection process and was willing to answer any questions I had. Very happy with the inspection and would gladly utilize Duke again in the future.

O DB

20:02 03 Aug 23

Great customer service. Were quick to send out someone to my house and extremely professional and helpful

kelly newman

19:50 28 Jul 23

We had the fellas come out to our new residence ti help us with some plumbing issues. They were right on time max jad great attitudes and very professional. We had an issue come up that required them to leave and come back later. They went the extra mile to help our family and get our plumbing issue fixed in a fast professional matter. I highly recommend Dukesif u wnat fast, courteous, professional service.Kelly Newman.

Dion Bircher (Dion)

18:59 25 Jul 23

Needed a sewer line cleared at a rental property, gage showed up in a great mood even though it was Sunday cleared the damaged line best to his ability and thoroughly talked me through the process to fix. Thank you gage, in my past experiences not many guys in a good mood working after hours.

Tanner Charlton

18:28 12 Jul 23

Amazing service. Arrived on time. Allowed me to see the camera and get a view of the sewer line and actually took the time to explain to me the great condition of my sewer line. Then I was able to submit the bill to the city for reimbursement-- thank you!

Joshua Gudmundson

21:59 03 Jul 23

Very professional and cleaned up perfectly. Would recommend highly.

James Robertson

20:20 29 Jun 23

I had my sewer line replaced and they were very professional. When they were done you wouldn't have even known they were there by how clean everything was. The crew was good to interact with and were very thorough. Thanks Will, James and the rest of the crew!

Chanelle Strutt

23:34 17 Jun 23

During the bad storm my basement was flooding. I called Dukes at 9:30pm and they not only answered but gave us the best advice they could to help us slow down the sewage guyesering in our basement. Soo thankful for the help.

Sherry and Darren Hanley

15:42 06 Jun 23

Will from Duke Sewer Service arrived to put a camera down our sewer and located roots that needed to be cleaned out. He was very efficient, completed the job in a timely manner and explained how far the root problem was and that we could submit the bill to the City of Regina for repayment as the clog was on the city property. When we left there was no clean up that we had to do. He was very polite and efficient - very good workmanship.

Deanna Counsell

02:19 01 Jun 23

I have never left a review before but these guys were so great. Solved the problem that their competitors didn’t. Will definitely be using again.

Amanda Bray

18:50 05 May 23

Great service! Prompt, knowledgable and very friendly . Would highly recommend .

Richard Klein

19:45 01 May 23

I've been using Dukes for years and we've always very very pleased with the professionalism and gteat work ethics of all the employees especially James and Bayly they're great team and i highly recommend Dukes to everyone that needs services done and of i could give more than 5 stars i would!!A very satisfied customer,Terrrsa & Richard 😊

Tyler Sushelniski

13:51 30 Apr 23

I had an issue with me sewer on a Saturday morning and Duke sewer sent someone out within the hour. After they found I had roots in my line they explained how the city would reimburse me and showed me how to do it. Great service!

Maxine Jacques

19:04 26 Apr 23

Thankyou Gage, very reliable & professionalism for the services provided. Dukes Sewer Services is the business to call, I am one happy customer.

Jeff Walker

17:26 23 Apr 23

Toilets were backing up into basement shower. Gabe came and used his root cutter to remove the clog. Amazing service. Money well spent!

Katelin Sperling

22:27 13 Apr 23

Will was friendly and professional and was very thorough. We love using Duke!

Chris M

21:41 10 Apr 23

cleared tree roots in sewer line, great friendly service! Thank you!

Kelly Morrell

19:48 29 Mar 23

Thank you James from Duke's! We had a very bad issue with tree roots, and he took the time to solve the problem. He was punctual, diligent, and explained thoroughly and in a very friendly manner of what had to be done to solve the problem. He apologized for it taking so long, but in under 2 hours he problem-solved and got things up and running again. Much Appreciated!

I B

23:33 23 Mar 23

Fast response time, good service and fair rates. Fixed all our issues

mackenzie Fahlman

22:16 22 Mar 23

Always very responsive and a great company to deal with!

Mike Bernhardt

03:37 21 Mar 23

Gage was very friendly and professional. He narrated the entire process and explained everything in great detail. A+.

Randy Sloboda

17:33 11 Mar 23

Most impressed with the service extended to me by Will the representative. Very professional and a nice guy to boot. Highly recommend Duke plumbing. 👌

Ver Cam

15:21 11 Mar 23

I would highly recommend this company. Thought I needed tree roots cleared from a main drain, turns out clog was below the house. Problem was found and clog cleared.Overall experience was excellent!!!Friendly knowledgeable service✅Diagnostics✅Explanation of diagnostics✅Workmanship✅Cleaned up workspace✅Reasonable rates✅I would rate 10 stars if I could.

Dinh Tran

22:33 09 Feb 23

406 Smith st Regina. Thank you Duke Sewer Service for replaced my sewer line. Hard work and great jobs.

Brian Renas

22:03 08 Feb 23

Just had Jordan from Duke Sewer Service out. Jordan provided expert friendly service and answered all my questions. Great service, thanks!

Heath Robbins

16:41 29 Jan 23

Called and they arrived within 30 minutes. Service technician - Adam. Quickly diagnosed issues. Walked us through everything as he was going along. Took extreme care to minimize any mess, and cleaned up the work areas very well. Took the time to explain the bill, as well as recommendations for future maintenance ideas. Extremely professional, full value. Will only ever use Duke’s in the future!

Jack Flash

16:37 10 Jan 23

I have used Duke Sewer Services for years. They have always done a great job. Over the years Duke has replaced my sewer line, installed a sump pump, and cleaned my sewer, sink and basin lines. I highly recommend them. Always on time and professional. Great company, Great employees!

christian dela cruz

21:11 05 Jan 23

Awesome and quick service. Arrive in 30 mins after calling. Had a clogged sewer line, a big thanks to Will and Gage did an awesome job, very helpful and explained every detail on the issue. Gage also gave some advice and recommendations that sound really helpful. Highly recommended!!!

V Levesque

19:14 30 Dec 22

James and Adam are the best! We love their friendly demeanor. Thank you so much for coming to our aide. Our puppies are missing you guys already. Definitely recommend Duke's Plumbing

Mani Bagga

04:08 23 Dec 22

Gage came in to do the work. He was swift. Suggested what needs to be done, corrected the issue and left the place clean. Thank you.

Chica Lozinski

16:07 15 Dec 22

Right from the get go, Dukes was professional, honest, and very accommodating. Gage was the gentlemen who came into our house and fixed our plugged kitchen sink. Gage was also "pet friendly" and truly enjoyed our dog...this is an awesome feeling as all of our pets are an extension of us and our home. Gage was very thorough in his work and cleaned everything up afterwards. If our family dog Chica approves...then we approve. Thank you again Gage. (DeLee Lozinski - Regina, SK)

Co酱哒哒哒 Z.

16:45 08 Dec 22

通开下水道就五星五星

David Dupre

17:55 05 Dec 22

This is the second time we have had the pleasure of being serviced by James. He is knowledgeable and very professional. Definately my first number to call with sewer issues. Service was great!

Sophie Grahame

17:26 30 Nov 22

Duke is amazing! Gage was super helpful and explained our issue very well. Totally recommend.

Hummingbird

00:41 29 Nov 22

Very courteous and efficient

Scott Anticknap

21:52 18 Nov 22

Had a clogged tub and toilet and they showed up hour later and all good to go. 😀

Tam H

18:04 09 Nov 22

Always reliable and responsive. I have hired them multiple times over the years to clean our sewer line. I will continue to use their services.

Terry Lolacher

00:22 01 Nov 22

Fabulous service, phoned Dukes this evening after we realized that we had a blocked sewer line. They arrived at our house in less then one hour and they had the job done in about 45 minutes. Gage was polite, very professional, and did an excellent job. I highly recommend calling Dukes Sewer service.

vonda knipfel

16:53 22 Oct 22

Very happy with the services provided. Such professionalism to the trade. Thumbs up. Will definitely use them again.

Alecia Perry

20:18 21 Oct 22

Needed someone to go check out some water back up at my rental. They were able to send someone same day and ended up coming earlier than originally said. Affordable and efficient. Will definitely be using them again in the future!

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